About Real Simple Solutions

Welcome to RSSCloud.org, the home of Real Simple Solutions. On this About Us page, you’ll find information about what we do, the unique approach we take, our mission, and more.

Mission Statement: Help 10 Million People Solve Their Tech Problems With Real Simple Solutions.

That’s ten million…

  • Families who can enjoy their favorite TV shows together,
  • People who can wait a little longer before buying a new phone,
  • Gamers who can’t blame lag for their abysmal K:D ratios,
  • TV’s that don’t need to be replaced as soon,
  • Devices saved from become e-waste,
  • Hours spent enjoying life instead of toiling over troublesome tech.

From helping troubleshoot common bugs, to dealing with complex repairs, we always try to make things as simple as possible with our unique approach to tackling tech woes.

Important To Know:

  • All of our content is researched, written, edited, and maintained by a team of humans.
  • We do not use artificial intelligence to write our articles.

We’re seeing more and more tech-help sites pressing a button or two to instantly generate their articles, whereas it takes us hours to prepare every single piece of content on Real Simple Solutions.

So, why haven’t we jumped on the bandwagon?

As artificial intelligence technology paves the way for incredible advancements, it’s still very new tech and very prone to making mistakes. AI has a huge issue where it will “hallucinate” information, which means it will confidently tell you things that are incorrect and completely fabricated out of thin air.

There’s enough of that on the internet already, right?

So, that’s why we’re sticking to doing things the good old fashioned way. Also, we really enjoy the work we do, so we’re not ready to hand everything over to the machines just yet.

Will this entire project we’ve built be completely obsolete someday? Like everything in tech, the answer is a resounding yes. Until then, you can count on us to keep

Our Team

Ken Jayes is our newest full-time contributor and lead writer. He has an interest in many different areas of text. A latchkey kid raised by the internet, Ken has been troubleshooting and fixing tech problems on a shoestring budget for decades. Ken scours the internet to find topics that are under-served, and loves working hard to create the best resources to fill in the gaps.

Benjamin Crawford was the first author and founder here at Real Simple Solutions. He drew on his experience in IT to write content about cloud technology. Now, we’ve expanded our coverage far beyond the cloud, and our team has grown accordingly. Many of Ben’s original articles are still live on the site, and he still pops up every now and then when he’s got something new to share, but he’s no longer the lead-writer.

Our readers are also an integral part of the team. Whether they’re sending us additional fixes they’ve discovered to expand our guides, informing us of updates or improvements we can make to older content on the site, reaching out to say thanks because we saved them some time and money, or simply trusting us enough to try our tips – we couldn’t do any of this without an audience.

We also have a small team of part-time editors working behind the scenes to ensure that our information is up-to-date, accurate, and as useful as possible. (Editor’s note: Don’t forget to tell them how funny and attractive we are!)

Our Approach

We put ourselves in the shoes of our readers because we’ve literally worn those shoes countless times. We all know what it’s like to be looking for a solution on the internet and getting inundated with nonsense.

This is why we cut to the chase. We format our troubleshooting articles by weighing the following factors when listing our solutions/fixes:

  • How easy is it?
  • How long does it take?
  • How likely is it to work?

We aim to put the easiest, fastest, and most-likely-to-work solutions at the top of our guides. They’re not going to work for everyone, sometimes you’ll have to try everything on the page before you find your solution, but our approach means that most people are likely to fix their issues within the first two or three troubleshooting ideas, and if not, at least they didn’t spend too much time before finding the one that works.

We recognize that we’re not able to help everyone solve every issue in every article. It’s unfortunate, but it’s a reality. Even when we aren’t able to help you troubleshoot your tech issues, we always strive to point you in the right direction. Our aim is that after reading through our guides, you’ll always know what to try next, even if you’re still having issues.

Technology can be overwhelming and confusing, but it doesn’t always have to be. We want our readers to feel confident in tackling their tech problems, doing simply DIY repairs whenever possible, and being informed to make decisions about whether or not it’s time to replace a faulty device.

We want to help you save money, save time, and reduce the stress that’s often involved in trying to troubleshoot and fix technology problems.